“Eric possesses profound emotional and social intelligence skills. He can read an organizational situation using thoughtful and probing questions. He builds trust through empathy. Consequently, he can analyze where a team is, demonstrate his understanding of the environment and the challenges, and in so doing, encourage people to trust him. Once he has that trust, he can steer a group through some difficult exercises, which can yield remarkable results. As a result of the work that Eric did with and for my team, we were able to make great strides in leading the entire Library system in creating and implementing an array of programs for children, families, and adults that were quantitatively and qualitatively better than we had offered in the past.”
former deputy director,
The Seattle Public Library Foundation
We work with senior leaders, middle managers and supervisors who are facing significant challenges —such as personality conflicts, unproductive or dysfunctional teams, resistance to change, strategic confusion, and communication problems. All of these problems are connected to how people work together.
In most instances, our clients have already tried to address the problem on their own but have not achieved the results they wanted. In other cases, our clients are anticipating trouble and proactively call us in to help things go better.
Our clients are keenly focused on the results they want to achieve. They know what success looks like. They understand that they must be clear on the business results they want while also smart about how to work with people to achieve them.
Our clients are personally motivated to do what it takes to achieve them. They know that truly solving problems requires frank dialogue among the players, and they are prepared to hear candid feedback and bad news.
Our clients are realistic and courageous. Whether it's strategic planning or teambuilding, achieving results often means making tough choices and being resilient. Clients we work with are not afraid to make decisions and explaining them to the people affected.
Our clients see us as a partner in achieving results. They do not view us as experts with a "shrink-wrapped" answer, but as a trusted advisor who works side-by-side to help them come up with a strategy that fits their needs.
Does this sound like you? Then, call us to talk about your situation. Call Eric Svaren at 206-352-2400.