“Working with Eric was a pleasure. We developed a good rapport and established a level of honesty and trust. I valued his counsel and recommendations. I find Eric to be very competent in a variety of disciplines. He is able to correctly diagnose organizational problems and suggest solutions that are on point. I found Eric to be a professional with the highest levels of honesty, integrity, and ethical behavior. I would not hesitate to engage his services again in the future.”
Kathy Lueckert,
former Corporate Services Director,
Department of Planning and Development,
City of Seattle
(Kathy is now Director of Planning and Finance for Advocacy and Communications at World Vision.)
“I've worked closely with Eric on developing and presenting the Leadership Eastside community leadership program. He has that rare blend of extensive real-world experience along with a very strong background in theory and research. He moves easily between big picture strategy and the tactical details. Eric brings a superb ability to plan, execute and follow-through, both as a behind-the-scenes planner and as an upfront instructor and facilitator.”
Annalee Luhman,
founding board member,
Leadership Eastside
Conflict and change: The blog
18 March 2008
Perspective is worth 50 IQ points
Years ago, a colleague at the city of Seattle introduced me to Alan Kay’s popular aphorism (“Perspective is worth 50 IQ points.”) and I am still constantly reminded of it. Interviewing a former client recently, I learned that one of the most important things I did for her was to help her “see” what was going on in her organization. She said that I helped focus attention on the underlying problems and issues. (She also said I “implicated everyone,” which she also thought was useful.) Basically, I brought to her and her colleagues a clear, systemic view of the situation—one that opened doors to do work that they needed to do. Using the perspective I brought, they were able to see things more clearly, take action, and get results.
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