• Are your people locked in conflict with one another?
• Are they pulling in different directions?
• Are there “elephants in the room” everyone's ignoring?
• Are you facing a significant challenge and wondering if your team / company / organization is up to the task?
• Or, do you just want to improve the performance of your team?

We help teams and managers step-up to challenges
and move forward.

Does any of this sound familiar? Your people can't agree on what's most important. They resist change. Roles and expectations are vague or confused. You have the wrong people at the table. Or, your group has not agreed on how decisions are to be made. Some of your people may have subpar technical or interpersonal skills. Worst of all, trust and respect are in tatters.

We specialize in repairing relationships, clarifying strategy,
and improving performance.

Whether you run a small team or a large company, success requires teamwork, which it turn requires first-class communication. Information, ideas and feedback flow freely so that people can make sound decisions and take the right actions. When there’s conflict, it’s about ideas—not personalities. People trust one another. They pull together and focus on producing business results.

How to get back on track

1. Set goals. Step back and identify the business results you want. What must you, your people, the whole enterprise achieve?
2. Identify the behaviors to change and underlying causes. What specific actions do people need to start doing and stop doing to get those business results? What underlying issues or patterns are producing the behaviors you see?
3. Take action to target and change these underlying issues and patterns. Do you need to provide coaching to certain people, arrange for a frank conversation to clear the air, or help build people's technical or interpersonal skills?
4. Continuously track progress toward your business objectives and adjust your strategy as needed.

A pragmatic approach

Eric Svaren draws on years of experience and the latest research into best practices —not "touchy-feely" exercises—to help you get traction. He is founder and principal of Groupsmith, a Seattle-based firm specializing in helping managers and employees who are stuck—by facilitating change, clarifying strategy, strengthening trust, and improving communication. He works with teams, workgroups, and enterprises of all sizes.

If you're ready for more traction, call Eric at 206-352-2400. He'll be happy to discuss your situation on the phone at no charge.